Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please note no refunds will be given if you have simply changed your mind.
To be eligible for a return, your item must be unused and unworn and in the same condition that you received it. It must also be in the original packaging and tags.
To complete your return:
Visit our Returns Portal.
Please do not send your purchase back to the manufacturer.
The following items can not be returned.
Jewellery, hats, face masks, sale and gift cards.
Shipping To return your product, you should mail your product to: 114 Victoria Street, Mackay Queensland AU 4740
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item